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Western Union Manager, AML Compliance - Auckland in Auckland, New Zealand

Job Title: Manager, AML Compliance - Auckland

Requisition #: 1902081

Based in Auckland, New Zealand, this position supports the development, implementation and enforcement of policies, procedures, and programs designed to minimise potential money laundering risk for Western Union and its affiliates, within the established strategies of the AML Compliance Department and within the framework of the various regulatory AML regulations for the countries that the person is responsible for.

Sound interesting? Here are somespecifics:

Provide assistance to Department management in the development of overall strategies, goals and initiatives. Helps manage anti-money laundering requirements for assigned agents and sub-agents, typically manages AML compliance for moderately complex region and agents.

May supervise staff, with independent responsibility for regulatory reporting and maintaining relationships with regulatory agencies and agents as well as all the internal stakeholders including the Global Compliance teams. Coordinate activities with other Department managers and management outside the Department as appropriate. Constantly review the AML risk of the company and put in place process to mitigate the risk. Responsible for implementing any recommendations / guidance received from internal teams including internal audit, regulators and external auditors.

Provide training, job performance counselling and resource support to staff. Provide AML Compliance support to agents and sub-agents of Western Union and affiliates to help build programs that are in compliance with anti-money laundering laws as they apply to Money Services Businesses.

Support agents/sub-agent’s efforts to comply with company policies and procedures as they relate to anti-money laundering. Evaluates internal controls and anti-money laundering compliance programs for agents/sub-agents through transaction analyses, compliance reviews and training sessions.

Responsible for follow up with agents/sub-agents concerning review findings and communication of assessments to the appropriate internal management. In addition to standard program reviews, the Manager will be assigned program reviews that are complex in nature, requiring analysis, assessment and judgement skills.

Work with regulatory authorities, financial intelligence units and law enforcement under general supervision of AML Senior Management.


Bachelor's degree or equivalent education required. Knowledge of retail/commercial financial products/services. Understanding of anti-money laundering regulations within the banking/financial services industry.


Minimum five plus years of relevant experience in a complex retail/consumer financial services/payment services organisation with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues relating to anti-money laundering acts, and related laws/regulations.

May require minimum of three year’s experience in a management/supervisory position with multiple direct reports.

Minimum of three year’s experience in any of the following: anti-money laundering and counter terrorist financing compliance, general compliance and/or risk-based compliance, yielding a comprehensive understanding of technology and best practices in the compliance field.


Effective communicator, orally and in writing. Core competencies include:

Basic knowledge of applicable compliance issues and requirements;

Understanding of payments products, services, and operations (or equivalent in other financial services organisations) - Knowledge of anti-money laundering regulations and regulatory developments - Keeps abreast of changes in anti-money laundering and regulatory policies.

Leadership - may need to provide leadership to a team of people charged with a task - able to work towards to effectively manage a future staff - Effective communicator on both an individual and group level, and both orally and written.

Team player - Has a global mindset and can build relationships across cultures. Works effectively with others to identify and resolve issues - Effectively motivates to achieve common goals. Builds self confidence in others. - Shares information and keeps team members and supervisors informed

Strategic Thinking and Planning - Strong analytical skills - Understanding of technology and best practices in the compliance field

Technical - Familiarity with Microsoft applications, including Word, Excel or other database applications. Written and oral Fluency in English required.

What’s in it for you?

  • Competitive global pay, benefits andmobility

  • Unparalleled experience, working for amarket leader in FX payment solutions

  • The chance to share your ideas andcontribute to the development of our products

  • Diverse, global team with colleagues inover 50 countries

What it’s like here:

The Payments Business Unit of Western Union is one of the world's leading providers of international business payments and foreign exchange. With access to over 130 currencies, we enable companies of all sizes as they move money across borders via a financial network that spans over 200 countries and territories. We’re disrupting fintech with our ground breaking digital B2B platform, WU EDGE, which helps companies spend less time handling international payments and worrying about foreign exchange exposure, and more time growing their businesses. And we’re just getting started!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better . It means being driven to win, and to do work that makes a difference… on a global stage.

Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together on teams. Who knows, your unique point of view could be the key to our next ground-breaking idea. We’d love to explore that possibility!

The company will provide accommodation to applicants, including applicants with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, colour, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or another protected category.