Western Union Assistant Managers, Customer Analytics in Denver, Colorado
Job Title: Assistant Managers, Customer Analytics
Requisition #: 1903474
Assistant Managers,Customer Analytics for Western Union (Denver, CO) – Conduct research and formulate plans to address the economic impacts of various customer strategy related initiatives / business challenges. Interact with business teams to gather information necessary to produce meaningful and actionable data-drive, economic insights to support decision making by the business. Design and implement methods to gauge program effectiveness. Design and implement economic data decision support systems to measure projects effectiveness and business prospects. Develop, maintain and enhance economic / statistical models to help drive profitable decisions across the company. Manage tactical segmentation schemes to improve customer acquisition, retention and loyalty.
Requirements include a Bachelor’s degree in Economics, Data Science, Statistics or related; and 2 years experience in the financial services or money transfer domain as an Analyst-Customer Analytics, or related, which must include some experience with: applied statistics, including hypothesis testing, regression analysis, customer segmentation, cohort analysis techniques; presentation of analytics results and insights to business stakeholders; SQL; Excel; Python; R; Netezza; Tableau; Omniture; Amplitude; Hadoop; Hive; Hue; and Kochava.