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Western Union Regional Retail Leader in Dubai, United Arab Emirates

Job Title: Regional Retail Leader

Requisition #: 1903455

Regional Retail Leader, EMEA/Dubai

Have you built your career on helping FinTech organizations achieve revenue objectives? Are you passionate about leading strategies for business growth and moving money for better? Join Western Union as a Regional Retail Leader – EMEA (Dubai based)

Motivated by our values: purpose driven, globallyminded, and trustworthy & respectful

We’rea FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline andsimplification

We’ll be looking to you to maximize WU Retail business through development and implementation of effective marketing strategies for new and existing products, as well as agent networks. You’ll support the GTM leadership in managing the Money Transfer P&L through market pricing and consumer analytics. You’ll be managing the retail budgets and lead the regional marketing organization.

Your responsibilities will include Network & POS branding including activation, expansion, and maintenance. You’ll be responsible for developing Retail Marketing campaigns including planning/execution/measurement of the following:

  • Customer acquisition

  • Retention/ TPC increase (CRM, DCO)

  • Pricing / Product communication

You’ll be leading the market, pricing intelligence & analytics process including:

  • Competitor analysis

  • Corridor / Consumer segment insights

You’ll oversee planning, controlling and optimizing the budget management.

For such a pivotal role, you’ll ideally have a bachelor’s degree in a business related program or even more desirable, a master’s degree. You’ll need to have15years of omni channel marketing experienceincluding10+ years experience in leading international marketing teams. You’ll have substantial experience in leading optimization and transformation efforts You’ll have a proven track record of building and managing an effective marketing organization in retail and digital markets. You’ll have adeep understanding of MT category both in digital and retail (consumers, products, MTOs, pricing.) You will need to havehands on experience in budget and campaign management/optimization (consolidations, synergies, prioritization.) Part of who you are is a great communicator, ability to build collaborative and effective relationships with peers and across the entire organization (ability to leverage all shared services and resources available.) You’ll maintain a commercial mindset to identify opportunities and translate them into effective marketing programs. Finally, part of the WU culture is constantly working towards a lean/agile environment and you strongly embrace these concepts.

Join us, and let’s move money for better

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.