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Western Union Dealing Manager in Kwun Tong, Hong Kong

Job Title: Dealing Manager

Requisition #: 1903664

Dealing Manager – Hong Kong

Do you want to be part of the backbone of our innovative spirit? Does working for the world leader in money movement sound interesting to you? Are you energized by leading a fast-paced dynamic target driven sales team? Join Western Union as a Dealing Manager.

Motivated by our values: purpose driven, globallyminded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Relentless pursuit of better

You will be responsible for delivering against all review and retention targets and managing and developing the Dealing Team both as a unit and part of the larger organisation. We’ll look to you to deliver performance, business focus and strategy to achieve customer retention and revenue targets. Developing, motivating and coaching the team, you will lead by example be the driving power by providing direction and focus. You will ensure excellent service delivery and develop growth opportunities within all customer segments in order to maximize their revenue potential and increase retention. Using your problem-solving skills, you will intervene and assist your team with problematic queries when needed liaising with both customer and business partner. Working with key-decision makers you will develop proposals to offer a range of appropriate solutions to support our clients.

You will need a consistent track record within a business to business sales environment. A strong general knowledge of financial markets is important. Your solid management skills will enable you to initiate and drive ideas, ensuring the continued growth and retention of both your team and clients. Previous experience of agile working methodologies is also desirable.

Join us, and let’s move money for better

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.

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