Western Union IT Director – Head of Speedpay Engineering in Montvale, New Jersey

Job Title: IT Director – Head of Speedpay Engineering

Requisition #: 1802860

Western Union is changing. Yes, we’re the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers. But we’re on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved – billions of people and businesses with unmet financial service needs. That means aggressively pursuing digital, mobile, ATM/kiosk and stored value card strategies that meet the needs of today’s global consumers and businesses. So, if you’re looking for a company on the move – and truly one of the most diverse work environments on the planet – then Western Union could be for you.

Right now, we are seeking an IT Director – Head ofSpeedpay Engineering based at Western Union’s Global Headquarters location in Englewood, Colorado.

In this role, you will essentially function as the central leader of our Speedpay division. You’ll partner with senior business leaders and clients to drive delivery of C2B electronic payments platform. Your team handles centralized engineering, infrastructure & support functions to manage solution architecture, development and delivery. It’ll be essential for you to optimize overall technology servicing and allocate expenses properly by achieving set KPIs and SLAs.

Sound interesting? Hereare some specifics:

  • Lead WU’s Speedpay platforms and engineering, focused on both optimizingexisting technology offerings as well as collaborating to deliver newsolutions, participating in strategic planning discussions with product &technology leaders

  • Contribute to enterprise architecture to derive visionary of WU’stechnology platforms and engineering to derive go-forward technology strategy

  • Apply process discipline for software development for all areas ofengineering ownership, with a focus on shifting to an agile methodology as wellas standardizing process including QA testing, with clearly articulated SLAs

  • Deliver upon set SLAs and KPIs for all areas serving businessstakeholders; allocates expenses to the business with a focus on optimizationof expenses over time

  • Lead core infrastructure & support capabilities, with focus ondelivering customer value and integrating dev/ops

  • Lead integration and services of Speedpay solutions into core processingand partner implementations

  • Ensure reliability of systems processing 250M transactions annually with99.99% uptime

  • Manage $20M operational budget annually with strong focus on Zero BasedBudgeting

What you will need tosucceed:

  • Recommend at least 8years in management experience

  • Recommend at least 5years work experience in leading large technology teams

  • Financial Industrybackground with payments industry experience is preferred

  • Extensive experience inleading end-to-end technology delivery for financial services includingengineering and architecture

  • Knowledge and experiencein managing complex, global regulatory landscape

  • Knowledge and experiencein leading cloud transitions and building cloud solutions

  • Knowledge and experiencewith Microsoft stack

  • Experience deliveringsolutions in an agile development framework

  • Mindset of processdiscipline, elimination of waste, and continuous improvement; drives forelimination of duplication and the application of lean tools

  • Able to have transparentand productive relationships with peers and collaborate successfully across theorganization

  • Able to articulate andhelp others understand and embrace a clear vision and strategy

  • Ability to be acompany-wide change agent that influences strategic actions and mindset changes

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status or other protected category.