Western Union Senior Analyst, Systems in Montvale, New Jersey

Job Title: Senior Analyst, Systems

Requisition #: 1801526

Western Union is changing. Yes, we’re the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers.

We are seeking a Systems Analyst, based at Western Union‘s Montvale, NJ location. Your role will be to understand customer needs, translate them into technical requirements and work with other product owners or directly with engineering to implement them. In this role, you will be working closely with other product groups, regional business teams and support teams to understand customer expectations and design effective solution. You bridge the technical and business worlds as you design applications and services supporting Global Payments Compliance organization. The ideal Systems Analyst seeks to understand the customer’s perspective, is data-driven, has a bias toward action, and can break down complex problems into steps that drive product development.

Sound interesting? Here are some specifics:

  • Collect and document technical productrequirements, features, and functionality

  • Work with regional teams and other stakeholdersto get aligned on product features and functionality

  • Understand product alternatives and work withmulti-disciplined team to understand trade-offs and put value on alternatives

  • Work with UI/UX teams on defining anddeveloping engaging user experience

  • Manage products through the product developmentlifecycle

  • Be a part of in-house teams using Agile Scrummethodology drafting technical requirements, prioritizing features, authoringuser stories and acceptance criteria, and collaborating with Scrum team membersto ensure product features are delivered according to specifications

  • Provide ongoing analysis on producteffectiveness using a data driven approach

What you will need to succeed:

  • BA/BS in Business Administration or ComputerScience or equivalent practical experience

  • Strong business writing, numerical analysis andverbal communication skills

  • Experience working with multiplestakeholders/teams in different geographies

  • At least 3 years of product experience with Webtechnologies

  • Ability to navigate data structures acrossmultiple database using SQL

  • Experience with Agile tools is preferred

  • Ability to break down requirements into epicsand stories, grooming and elaboration of stories

  • Attention to detail and a desire for creatinggreat customer experiences

  • Experience developing basic wireframes andinteraction flows

  • Understanding of Anti Money Laundering (AML)regulations within the banking/financial services Industry

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status or other protected category.

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