Western Union Senior IT Project Manager, PMO Lead in Montvale, New Jersey

Job Title: Senior IT Project Manager, PMO Lead

Requisition #: 1804497

Western Union is changing. Yes, we’re the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers. But we’re on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved – billions of people and businesses with unmet financial service needs. That means aggressively pursuing digital, mobile, ATM/kiosk and stored value card strategies that meet the needs of today’s global consumers and businesses. So if you’re looking for a company on the move – and truly one of the most diverse work environments on the planet – then Western Union could be for you.

Right now, we are looking for a Senior IT Manager, PMO Lead based at Western Union’s Montvale,NJ office.

In this role, you will be the leader of a regionally diverse PMO project team embedded within our MTSE. You’ll be the team’s Agile advocate and translator by assisting with our adoption and standardization of Agile SCRUM methodology on all project teams as we migrate from Waterfall methodology.

Sound interesting? Here are somespecifics:

  • Lead an experienced PMO team to meet WU business prioritiesand best practices by managing procurement, career development, coaching, advising,and mentoring of the entire team

  • Lead the complete migration from Waterfall to Agile Scrummethodology and act as a general advisor and subject-matter-expert with the team

  • Facilitate identification of timelines, dashboards, successmetrics, and financial scorecards for the entire book of work across theengineering portfolio.

  • Manage project resources including procuring project staff,developing, motivating, coaching and advising leads and teams to ensurebest-practice adoption

  • Ensure inputs and delivery acrosstransformation of PMO strategy and alignment into centralized governance acrossenterprise organization

  • Manage book of work and deliveryschedules across PMO Experience with Project Portfolio Management tool(Jira/Confluence/Clarizen)

  • Track and hold team accountable tomeet overall performance metrics, quarterly reviews, value assurance, andcapitalization targets through regular reporting and communication vehicles

  • Ensure all technology applicationdevelopment process disciplines (solution delivery, project management, workrequests, QA, etc.) are followed, effectively managed and performed

  • Cooperates with governance todevelop and mature processes and tools

What you will need to succeed:

  • 6+ years proven project/program management experiencein IT/Finance/PMO BA preferred, including leading otherproject managers

  • Bachelor's degree in a technical field such as computerscience, computer engineering or related field preferred. MBA or other relatedadvanced degree would be considered a plus.

  • Agile, PMP, ITIL and CSM certifications preferred

  • Good understanding of Agile and Waterfall processes includingScrum Framework, Lean and Scaled Agile Framework

  • Must have comprehensiveunderstanding of vast system landscape and ability to translate technologydeliveries into meaningful business objectives

  • Proven ability to learn business processes quickly and towork well with business partners at different levels within the organization

  • Strong ability to assess risk and apply management principlesto technology applications/products and business functions

  • Strong ability to translatecomplex technicalinformation to product stakeholders while alsosynthesizing product stakeholder’s needs to technical teams.

  • Experience delivering technology and business applicationsolutions in a large-scale, multi-platform systems environment;Experience with modern and legacy technologies is a plus.

  • Demonstrated ability to be flexible/ adaptable in exercisingjudgment in a changing environment and to manage competing priorities

  • Must be able to clearly communicate goals, responsibilities,performance, expectations, and feedback.

  • Must be able to negotiate and use persuasion when necessaryto ensure the success of the team and the project

  • Must be able to inspire individual and team achievements bycreating explicit guidelines for accomplishing results and for careeradvancement of team members

  • Practical knowledge and enforcement of SDLC and ITILprocess and policies

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status or other protected category.

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