Western Union Analyst, Product Delivery in Mumbai, India

Job Title: Analyst, Product Delivery

Requisition #: 1801855

Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions?

We’re seeking a Analyst, Product based in our Mumbai, India office . In this role, you will be responsible to work on WU digital solutions. The analyst will define the channel product requirements and stories in alignment with our strategy; have responsibility for both new and existing products and services definitions.

Sound interesting? Here are some specifics:

  • Work on product ideas that are focused on driving sales, acquiring new customers, retaining existing customers, building brand loyalty, and providing self-service tools to customers

  • Assess opportunities by identifying ROI, define key performance indicators and partner with analytics team to measure success

  • Understand product alternatives and work with multi-disciplined team to understand trade-offs and put value on alternatives

  • Define and document product requirements, features, and functionality

  • Create BRDs for country launches, omni-channel launches and new enhancements

  • Get required BRD approvals from all stakeholders

  • Convert BRDs to stories, as needed; work with central product team to hand over the BRDs and stories for execution

  • Maintain a product backlog for enhancements; research enhancements, get alignment and approvals from stakeholders

  • Provide ongoing analysis on product effectiveness using a data driven approach

What you will need to succeed:

  • 4 to 6 years of experience building and launching consumer applications on web and mobile platforms

  • At least 3 years of product management experience in mobile and web technologies

  • Past technical background in an engineering role preferred

  • Undergraduate or Graduate degree in engineering, business, or equivalent

  • Ability to break down requirements into epics and stories

  • Strong business writing, numerical analysis and verbal communication skills

  • Get things done attitude; self-motivated, with the ability to “roll-up sleeves” and prioritize critical deadlines

  • Attention to detail and a penchant for creating great customer experiences

  • Experience working with multiple stakeholders/teams in different countries with different cultural backgrounds

  • Ability to work seamlessly with matrix teams, and juggle projects across multiple networks and platforms

What will make you stand out:

  • Experience in mobile and web marketing tools a strong plus

  • Experience working in a large corporate environment a plus

  • Experience in global money movement a plus

What’s in it for you?

  • Competitive global pay and benefits

  • Unparalleled experience as part of one of the most advanced compliance teams in the world, with opportunities to build valuable skills and grow your career

  • Diverse, global team with colleagues in over 50 countries

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better . It means being driven to win, and to do work that makes a difference… on a global stage.

Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or another protected category.

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