Western Union Account Manager (NGO) in Peterborough, United Kingdom

Job Title: Account Manager (NGO)

Requisition #: 1802654

Do you want to work for a company where your expertise can make a real difference? Would you like to work for a global Fintech company that is recognised as an industry leader? Can you balance business development skills with the sensitivity needed to work in the charitable sector?

We are seeking an Account Manager based in our Peterborough office. This is a field based role, driving growth, retention and customer engagement across a portfolio of existing UK charity and NGO customersand attracting new customers within the NGO spaceusing strong sales and relationship management skills.

Sound interesting? Here are the key responsibilities:

  • Build relationships with a diverse group of existing business customers to achieve profitable growth and retention & sign new charity/NGO customers

  • Create and execute a portfolio strategy to ensure overachievement of targets

  • Proactively manage an effective pipeline, identify and prioritise opportunities that support goal achievement

  • Operate effectively in a fast-paced evolving environment, to influence, collaborate and coordinate with multiple stakeholders

  • Ensure premium value is delivered that aligns with clients goals, delivers a positive customer experience and achieves customer advocacy

  • Understand client’s opportunities, threats and risks to maintain and grow relationship

What you will need to succeed:

  • Business development experience (preferably in a B2B environment) in a thriving and fast paced environment

  • Enthusiastic and motivated self-starter

  • Strong collaborator with the ability to influence and persuade

  • Excellent written and verbal communication skills

  • Ability to work as part of a team and on own initiative and under pressure

  • Strong networking to build strong internal and external relationships

  • Ability to lead by example and deliver service excellence to customers

What will make you stand out:

  • You have a strong interest in NGO, FX and Financial Services industry

  • You can identify and implement ways of improving efficiency

  • Strong academic background

What’s in it for you?

  • Competitive global pay, benefits and mobility

  • Unparalleled experience, working for a market leader in FX payment solutions

  • The chance to share your ideas and contribute to the development of our products

  • Diverse, global team with colleagues in over 50 countries

What it’s like here:

The Payments Business Unit of Western Union is one of the world's leading providers of international business payments and foreign exchange. With access to over 130 currencies, we enable companies of all sizes as they move money across borders via a financial network that spans over 200 countries and territories. We’re disrupting fintech with our groundbreaking digital B2B platform, WU EDGE, which helps companies spend less time handling international payments and worrying about foreign exchange exposure, and more time growing their businesses. And we’re just getting started!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better . It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now. We can’t wait to meet you!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together on teams. Who knows, your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or another protected category.