Western Union Assistant Manager, Product Management in Pune, India

Job Title: Assistant Manager, Product Management

Requisition #: 1802074

Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions?

We’re seeking an Assistant Manager, Product Management based in our Pune, India office . In this role, you will be responsible for monitoring industry trends to inform product strategy. Lead a SCRUM team of Engineers, Designers, and Content writer as a Product Owner.

Sound interesting? Here are some specifics:

  • Based on corporate roadmap, create sprint roadmap. Do research and write user stories aligned with the sprint roadmap.

  • Work cross-functionally with Operations, Content, Marketing, and Sales/BD to bring products to market

  • Work closely with the platform product delivery team on regional team’s platform product training

  • Create the platform product training guides and documentation

  • Own regional product governance and oversight to ensure adherence to the product scope

  • Understanding of responsive Web & mobile technologies, analytics, AB tests, Strong empathy for end customers.

  • Responds to customer issues, investigates solutions, coordinates response from appropriate parties, and follows up to ensure resolution

What you will need to succeed:

  • BA/BS in Computer Science or a related technical field or equivalent practical experience.

  • 6+ years of total experience; 3+ years as product owner or similar

  • 3+ years of experience as a Product Manager for a software product (B2B or B2C - cloud experience a plus)

  • Familiar with FE tools ecosystem (Analytics tools, Tag managers, Attribution, AB test tools etc)

  • Experience with agile development processes and frequent product release cycles

  • Experience in web and mobile analytics a strong plus

  • Experience in web and web marketing a strong plus

  • Experience in global money movement a plus

What will make you stand out:

  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast paced environment

  • Ability to understand, evaluate and discuss technical integration scenarios and architectural concepts

  • Excellent problem-solving, organizational and analytical skills

  • Get things done attitude; Self-motivated, with the ability to “roll-up sleeves” and prioritize

  • Excellent interpersonal and communication (written & verbal) skills

  • Expert at obtaining and analyzing multiple sources of data in developing an appreciation for customer needs

  • Demonstrates effective team work across disciplines, and enables the team to stay on track or take on difficult tasks

  • Advocates for a thoughtful resolution of bugs despite competing priorities and contrary pressure when it is clear that the product vision, user experience, or product quality is significantly compromised

  • Ability to effectively work with engineering teams, regional product teams and other stakeholders

  • Experience working on sales enablement, pre-sales, business customers highly preferred

  • Ability to document and create training for product features and platforms

What’s in it for you?

  • Competitive global pay and benefits

  • Unparalleled experience as part of one of the most advanced compliance teams in the world, with opportunities to build valuable skills and grow your career

  • Diverse, global team with colleagues in over 50 countries

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better . It means being driven to win, and to do work that makes a difference… on a global stage.

Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or another protected category.