Western Union Mgr, Project Management in Pune, India

Job Title: Mgr, Project Management

Requisition #: 1802060

ManagerProject Management:

Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions?

We’re seeking a Manager, Project Management,based in our Pune, India office. The Manager will be responsible for the Project Management process that encourages stakeholder involvement, feedback, objective metrics and effective controls. The Scrum Master will facilitate and coordinate the activities and personnel involved in the implementation and completion of these complex projects. Projects must meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, and quality/

Sound interesting? Here are some specifics:

  • The main function of this Manager, Scrum master / Project Management isto manage a Team of Project Manager, Scrum masters.

  • Develop, track and manage project milestones, project plans, timelinesand scope 

  • Facilitate identification of timelines, dashboards, success metrics, andfinancial scorecards for each initiative 

  • Manage project resources including procuring project staff, developing,motivating, coaching and advising 

  • Lead teams of developers in the delivery of high-quality softwaresolutions that meet business needs 

  • Define test plans and ensure that products are defect free before UserAcceptance Testing 

  • Guiding the team and organization on how to use Agile/Scrum practices andvalues to delight customers.

  • Guiding the team on how to get the most of out self-organization.

  • Guiding the team on self-organizing to fill in the intentional gaps left inthe Agile/Scrum frameworks.

  • Removing impediments or guiding the team to remove impediments by findingthe right personnel to remove the impediment.

  • Building a trusting and safe environment where problems can be raisedwithout fear of blame, retribution, or being judged, with an emphasis onhealing and problem-solving.

  • Facilitating discussion, decision making, and conflict resolution.

  • Assisting with internal and external communication, improvingtransparency, and radiating information.

  • Supporting and educating the Product Owner, especially on grooming andmaintaining the product backlog.

  • Providing all support to the team using a servant leadership stylewhenever possible and leading by example.

What you will need to succeed:

  • Bachelor'sdegree in a technical field such as computer science, computer engineering orrelated field required. MBA or other related advanced degree preferred.  

  • Agile, PMP andCSP certifications. 

  • CEC or CSTideal

  • Strongknowledge of working Agile and experience leading multiple Scrum Teams

  • We arelooking for 12 + years of experience out of which :2+ years proven projectmanagement experience & 10+ years of proven Scrum Master experience

  • Peoplemanagement and team building skills  

  • Demonstratedability to be flexible/ adaptable in exercising judgment in a changingenvironment and to manage 

What will make you stand out:

  • Experienceworking in a multinational organization

  • Proventrack record of successfully working with International stakeholders andcoordinating projects across boarders

  • Experienceworking in FinTech, Payments industry

What’s in it for you?

  • Competitive global pay and benefits

  • Unparalleled experience as part of one of the most advanced complianceteams in the world, with opportunities to build valuable skills and grow yourcareer

  • Diverse, global team with colleagues in over 50 countries

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better . It means being driven to win, and to do work that makes a difference… on a global stage.

Soundlike you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or another protected category.


  • ProcessManagement

  • ProblemSolving

  • OrganizationalAgility