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Western Union Specialist, Product in Pune, India

Job Title: Specialist, Product

Requisition #: 1902129

Does playing a critical role in digital payments sound exciting to you? How about working for a global fintech company as part of a dedicated team that is passionate about supporting and growing the company’s digital business?

We’re seeking a Spec, Product based in ourPune, India office. In this role, youwill work on product requirements, define and document business and operational processes, and manage execution of the sprints with the WU engineering team. This role will also be responsible for new technology evaluations, and customer experience flow optimizations.

Sound interesting? Here are somespecifics:

  • Defineand document product requirements, features, and functionality

  • Defineuser experience and work to resolve dependencies across teams

  • Manageproducts features through the feature development lifecycle

  • Workon features and issue backlog, prioritizations and sprint definitions

  • Actas product owner in agile process

  • Reviewcustomer feedback, recommend and track improvements based on feedback

  • Evaluateand prepare recommendations on current features and processes

  • Interactwith other internal departments to formulate recommendations and actions

  • Interaction with various groups around theglobe, including becoming the SME for specific tasks

What you will need to succeed:

  • At least an undergraduatedegree in business or engineering

  • 4 to 6 years of relevant workexperience, with at least of 1 years in product management

  • Experience in mobile and webproduct management

  • Experience in agilemethodologies

  • PO certification a plus

  • Get things done attitude;Self-motivated, with the ability to “roll-up sleeves” and prioritizecritical deadlines

  • Attention to detail and apenchant for creating great customer experiences

  • Ability to break down complexexperiences into simple documents, stories, and flows

  • Ability to effectivelycommunicate business requirements

  • Experience in Web andmobile analytics a strong plus

  • Experience in mobile and webmarketing a strong plus

  • Experience working in a large corporateenvironment a plus

  • Experience in globalmoney movement a plus

What will make you stand out:

  • E-commerce,Online payments or other digital consumer product experience preferred.

  • Independentand willingness to take ownership

  • Perseveranceand persistence in dealing with challenges, and the ability to find creative,innovative solutions.

  • Confidenceto present and stand up for your work and ideas—along with the ability to takeand use constructive feedback

What’s in it for you?

  • Competitive global pay and benefits

  • Unparalleled experience as part ofone of the most advanced Digital Payments teams in the world, withopportunities to build valuable skills and grow your career

  • Diverse global team collaborationwith other peers around the world

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Soundlike you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status or other protected category. If you have a disability or special need that requires accommodation, please contact us at careers@westernunion.com .

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