Western Union Associate Manager, Product Management in San Francisco, California

Job Title: Associate Manager, Product Management

Requisition #: 1801866

Western Union is changing. Yes, we’re the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers. But we’re on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved – billions of people and businesses with unmet financial service needs. That means aggressively pursuing digital, mobile, ATM/kiosk and stored value card strategies that meet the needs of today’s global consumers and businesses. So, if you’re looking for a company on the move – and truly one of the most diverse work environments on the planet – then Western Union could be for you.

Right now, we are seeking an Associate Product Manager based at Western Union’s Digital headquarters in San Francisco, California.

Sound interesting? Hereare some specifics:

  • Experience creating, prioritizing and executingon platform roadmap

  • Define and document product requirements,features, and functionality

  • Manage products features through the featuredevelopment lifecycle

  • Experience documenting and managing productrequirements, stories and backlog

  • Technical background and current understanding ofend-to-end API lifecycle:

  • Design,implementation, testing, management, monitoring, and retirement. Demonstratesstrong ability to write and manage technical documentations to describe API’s,schemas, models, and more.

  • Familiaritywith Agile methodologies and standard understanding of modern web/SaaStechnologies and systems

  • As product owner, lead in-house teams using agilescrum methodology drafting business requirements, authoring user stories withacceptance criteria, and collaborating with scrum team members to ensureproduct features are delivered according to specifications, and scheduleInteract with other internal departments to formulate recommendations andactions

  • Build andtrack performance metrics and make enhancements to existing metrics andreports.

What you will need tosucceed:

We are looking for team players who are driven, proactive, passionate about the space, our business and the opportunity, and are effective problem solvers who are able to execute with little supervision.

The ideal candidate has:

  • Get things done attitude; Self-motivated, withthe ability to “roll-up sleeves” and prioritize

  • Passion for APIs and developer experience

  • Strong empathy for the developer audience

  • Ability to understand, evaluate and discusstechnical integration scenarios and architectural concepts

  • 8 to 10 years of relevant work experience with 3+years of experience as a Product Manager for a software product (B2B or B2C -cloud experience a plus)

  • Prior experience as a software developer,expert-level knowledge of RESTful APIs Experience with agile developmentprocesses and frequent product release cycles

  • Solid understanding of API best practices andfamiliarity with SaaS developer tools

  • Excellent interpersonal and communication(written & verbal) skills

  • Attention to detail and a penchant for creatinggreat customer experiences

  • Ability to break down complex requirements intosimple documents, stories, and flows

  • Experience working in a large corporateenvironment a plus

  • Experience in global money movement a plus

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status or another protected category.

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