Western Union Product Manager - ( Risk / Fraud ) in San Francisco, California

Job Title: Product Manager - ( Risk / Fraud )

Requisition #: 1901234

Does playing a critical role in protecting customers sound exciting to you? How about working for a global fin-tech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions?

We’re seeking a Product Manager - ( Risk / Fraud ), based at Western Union’s Digital Headquarters location in San Francisco, California (near AT&T Park). In this role, you will own the strategy and implementation of improvements to the current risk processes and products. The position will support researching and resolving complex issues to improve the customer experience and company financials.

Sound interesting? Here are some specifics:

  • Manage and define requirements, stories, mockups, story boards etc. for the Fraud systems

  • Evaluate and prepare strategy and recommendations on current fraud products and processes

  • Evaluate and recommend new vendors and tools to complement current capabilities

  • Manage risk vendor evaluation, onboarding and relationship management

  • Work closely with the engineering to deliver new services and features

  • Be tasked with "thinking out of the box" and creating clear recommendations on specific projects

  • Interact with various WU groups around the globe and become the SME for specific areas

What you will need to succeed:

  • Bachelor’s degree in business or engineering

  • At least 6 years of relevant work experience, or equivalent

  • Ability to manage and prioritize multiple projects and tasks independently

  • Individual initiative and experience working with teams to solve problems

  • Ability to grasp new ideas and integrate quickly to deliver results

  • Demonstrated ability to work effectively within and across teams

  • Experience in fraud risk mitigation in the online/mobile/phone channel

  • Experience in with vendor process management

  • Experience in reviewing vendor contracts

  • Experience in data analysis, SQL and HQL queries or similar

  • Strong communication and presentation skills

  • Advanced MSOffice skills (Word, PowerPoint, Excel) required

What will make you stand out:

  • Certified ScrumMaster® (CSM) preferred

  • Certified Scrum Product Owner® (CSPO) preferred

What’s in it for you?

  • Competitive global pay and benefits

  • Diverse, global team with colleagues in over 50 countries

  • Unparalleled experience as part of one of the most advanced compliance teams in the world, with opportunities to build valuable skills and grow your career

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status or another protected category.