Western Union Senior Manager, Portfolio Management & Governance in San Francisco, California

Job Title: Senior Manager, Portfolio Management & Governance

Requisition #: 1802090

Western Union is changing. Yes, we’re the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers. But we’re on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved – billions of people and businesses with unmet financial service needs. That means aggressively pursuing digital, mobile, ATM/kiosk and stored value card strategies that meet the needs of today’s global consumers and businesses. So, if you’re looking for a company on the move – and truly one of the most diverse work environments on the planet – then Western Union could be for you.

We are seeking a SeniorManager, Portfolio Management & Governance based at WesternUnion’s Digital headquarters in San Francisco, California.

Sound interesting? Here aresome specifics:

  • Lead a globally distributed portfolio andgovernance team to operate the processes that supports Western Union Digital’sregionalized development model, streamline roadmap intake and prioritizationprocess, and lead process governance functions

  • Ensure regional top priorities traverse throughthe product delivery pipeline most effectively

  • Rollup roadmap and execution status from allregions and all business areas

  • Lead process improvement and process governancefunction to ensure process efficiency, transparency, consistency, and adherence

  • Provide regular metrics and reports (resource,delivery, cost, etc.) for transparency to stakeholders at all levels and assessoperating effectiveness

  • Manage end-to-end planning – Quarterly ReleasePlanning and Annual Planning process

  • Drive cross-functional teams to reach planningreadiness – such teams include executive leadership, business owners,legal/compliance, product management, project management, and engineeringteams.

  • Ensure business strategy and priority orders arereflected through planning and project execution cycles

  • Produce committed quarterly roadmap for alltracks as output of release planning

  • Exercise SAFe and Agile best practicesthroughout the development cycles

  • Analyze roadmap impact and recommend options onoff-cycle requests and initiatives

  • Help teams remove impediments and roadblocks,escalate issues where needed

  • Provide regular and timely executive levelcommunications on planning outcome and roadmap updates

  • Manage and maintain planning artifacts androadmap

  • Manage budget, expense, and resource onboardingneeds

  • Uncover process gaps, make process improvements,and drive adoption of improved process

  • Update and improve tools for most efficientportfolio and planning operations

  • Understand other process outside Western UnionDigital and can help Digital teams navigate outside processes

What you will need to succeed:

  • Team management experience in a portfoliomanagement and/or program management organization

  • Project management experience (8+ years) in bothtraditional and Agile software development

  • Portfolio management experience (3+ years) infinancial technology company

  • In-depth understanding in software developmentlifecycle for web, mobile, payments, and risk technologies

  • Ability to partner with regional leaders as wellas central implementation teams

  • Proven track record in collaborating with globalcross-functional team (cross multiple location & time zones)

  • Excellent communication skills – from executivelevel to development team level

  • Fluent in JIRA, Confluence, SharePoint, andMicrosoft Office productivity tools

  • Can distill crisp communication from multipleinconsistent sources

  • PMP, Agile/Scrum certification, SAFecertification preferred

What will make you stand out:

  • Bachelor’s degree required

  • Extremely well organized

  • Proven success in managing large-scale planningin a highly cross-functional organization with multiple dependencies andlegal/compliance obligations

  • Proven track record in process governance andestablishing/rolling out processes

  • Can perform scenario-play and impact analysis atportfolio, program, and project levels

What’s in it for you?

  • Competitive global pay and benefits

  • Unparalleled experience as part of one of the mostadvanced compliance teams in the world, with opportunities to build valuableskills and grow your career

  • Diverse, global team with colleagues in over 50countries

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Soundlike you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status or another protected category.

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