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Western Union Decision Sciences Manager in Santa Ana, Costa Rica

Job Title: Decision Sciences Manager

Requisition #: 1903922

Manager, Decision Sciences – Santa Ana, Costa Rica

Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Are you energized by thinking analytically while working with others to tackle problems and improve processes? Join Western Union as a Senior Manager, Decision Sciences.

Motivated by ourvalues: purpose driven, globally minded, and trustworthy & respectful

We’rea FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requiresprocess discipline and simplification

We’ll be looking to you to undertake a key position in ensuring Western Union’s preparations and readiness for new General Data Protection Regulation. You’ll be part of the Decision Sciences team responsible for managing fraud losses while optimizing revenue opportunities for Western Union digital transactions and mentoring junior decision scientists. You will be the strategic organizational leader driving our future direction on Risk Analytics and Modeling in collaboration with the Product Management Team and Risk Engineering Team. Representing the Decision Sciences team, you’ll make a difference by conducting ad-hoc/exploratory analysis and providing accurate results in response to internal and external requests.

To succeed in such a pivotal role, you’ll have a bachelor’s degree or MBA, and 5+ years of experience in Fraud and Risk across payment, e-commerce, digital or financial services industries. Proven experience as People Manager is also key to succeed. You will need to be an English proficient speaker as well as to have strong knowledge in SQL and in a Unix Linux environment for automating processes with shell scripting. Previous experience of agile working methodologies is also desirable.

Join us, and let’smove money for better

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.

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