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Western Union Expression of Interest - Credit Assistant in Santa Ana, Costa Rica

Job Title: Expression of Interest - Credit Assistant

Requisition #: 1903336

Credit Assistant – Santa Ana, Costa Rica.

Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy recognizing and analyzing patterns? Join Western Union as a Credit Assistant.

Motivated by our values: purpose driven, globallyminded, and trustworthy & respectful

We’rea FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

We’ll be looking to you to analyze transactions from a real time queue to identify potential fraud patterns. This requires contacting consumers as required to validate suspicious transactions. You’ll be empowered to resolve complex problems independently and to make decisions regarding escalation cases.

Here are some skills, attributes, and qualifications you will have:

  • Englishrequired, written and verbal

  • Scheduleflexibility (including weekends and holidays)

  • Intermediate knowledge of Excel

  • Ability to grasp new concepts

  • Analytical, organizational, and customerservice skills

  • Experience with fraud monitoring and/orpayments background desired

Join us, and let’s move money for better

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.