Western Union Senior Analyst, Business Analytics and Data Science in Santa Ana, Costa Rica

Job Title: Senior Analyst, Business Analytics and Data Science

Requisition #: 1801876

We’re seekinga Senior Analyst, Business Analytics andData Science based in our Santa Ana,Costa Rica office.

The analytics team’s mission is to empower our business leaders to become more data driven. We develop a deep understanding of the key metrics for our business and build common business intelligence platforms for internal data consumption. We also work closely with various partners, e.g. Product, Marketing, Strategy teams to track and analyze customer journeys across our Website and Mobile applications. And we build models and scripts to discover patterns in the data and communicate these results to the broader management and product teams to drive better decisions.

Sound interesting? Here are some specifics:

  • Be the champion fordriving data science, modeling and analytics in a highly energizedenvironment and put recommendations for business improvement in action

  • Refine and analyze data from a variety of sources to deriveactionable insights

  • Develop and script the right Big Data solutions for variedanalytics needs

  • Partner with business leaders to help identify areas ofopportunities in the business through data analytics

  • Generating business performance metrics and the right frameworkto track and improve the same for leadership

  • Partnering closely with various business leaders to articulateanalytics needs and identify opportunities to drive business growththrough data modelling

  • Dive deep into the massive usage data and identify patterns,categorize usage types

  • Run experiments to test product optimization and new dataanalytics methods and transform the results into actionable businessrecommendations

  • Developing scripts and using Big Data tools like Hive

What you will need to succeed:

  • Degree in Mathematics,Statistics, Computer Science, Engineering or another quantitative field

  • 2+ years in a Data Analytics or related role

  • Proficiency in advanced excel

  • Proficiency in English (B2+)

  • Strong interpersonal skills and ability to convey complexinformation in a polished, clear, concise, and professional manner

  • Out of box thinking and creative problem solving bringingstrategic business insights

  • Enjoy diving deep into the numbers to find an answer to a yetunknown question.

  • Highly analytical, technically savvy, a true self- starter, andextremely data-driven

What will make you stand out:

  • Proficiency in executinganalysis using Big Data tools like Hive / Hadoop / SQL

  • Proficiency in statistical tools like R

  • Proficiency in visualization tools like PowerBI or Tableau

  • Proficiency in product analytics tools like Adobe Analytics orAmplitude

  • Professional experience in Multivariate Regression, LogisticRegression, Support Vector Machines, Decision Trees, Lifetime Analysis,and Clustering

What’sin it for you?

  • Ongoing learning and career developmentopportunities

  • Ability to be involved in processimprovements, initiatives and project work.

  • An interesting multicultural workingenvironment

  • Ability to collaborate and link acrossborders with sector and technical experts in all parts of our businesssupported by cutting edge technology and systems

  • An attractive base salary is on offerdepending on skills and experience, along with a comprehensive benefitspackage

  • As a member of our team you will be also beinvolved in our global employee recognition program

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better . It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!