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Western Union Expression of Interest - Credit and Collections Analyst in Vilnius, Lithuania

Job Title: Expression of Interest - Credit and Collections Analyst

Requisition #: 1903329

Analyst, Credit and Collections – Vilnius, Lithuania

Are you skilled at upholding exemplary customer service while negotiating payment plans?Are you ready to unleash your potential in a global business that is committed to moving money for better?Join Western Union as an Analyst, Credit and Collections.

Motivated by our values: purpose driven, globallyminded, and trustworthy & respectful

We’rea FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

We’ll be looking to you toidentify overdue accounts, decide appropriate action, and if necessary, negotiate payment plans with debtor. In the case of sensitive or complex accounts, you should consult with your supervisor. It will be up to you to monitor a portfolio of agents, and adjust permanent limits in accordance with agent payment history and operational requirements within the department guidelines.

Here are some skills, attributes, and qualifications you will have:

  • 3+years working as a credit controller or collector

  • Attentionto detail

  • Strongcustomer service skills

Join us, and let’s move money for better

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.