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Western Union Project Coordinator, CEM Orchestration in Vilnius, Lithuania

Job Title: Project Coordinator, CEM Orchestration

Requisition #: 1904003

Project Coordinator, CEM Orchestration – Vilnius, Lithuania

Does playing a critical role in the orchestration of customer engagement programs sounds exciting to you? How about working for a global fintech company on an agile and cross-functional team that is passionate about our customers?

Motivated by ourvalues: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Relentless pursuitof better

In this role, you will be responsible for assisting the Global Consumer Engagement & loyalty programs team to build, deliver and maintain customer engagement capabilities and performances per agreed roadmaps and KPIs. You will be a part of the Consumer Engagement Orchestration team (located out of multiple locations around the world).

You will drive fast-paced, innovation driven and multifunctional operational tasks, delivering on an assigned agenda of end-to-end customer lifecycle. The expected contributions include the support to a wide range of critical Solutions Delivery initiatives: from the building of new and exciting features, to the actual deployment in the eligible markets; always working based on customer/market insights, benchmarking best-practices and working on an agile approach in partnership with internal Product, Channel, Regional and Global teams and external trusted suppliers.

Join us, and let’smove money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.