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Western Union Risk and Operations Analyst in Vilnius, Lithuania

Job Title: Risk and Operations Analyst

Requisition #: 1903544

Risk and Operations Analyst – Vilnius/Lithuania

Would you like to support our operational risk and business performance by identifying, analyzing, and realizing/implementing opportunities? Can you help us in designing the most efficient processes to eliminate waste and maximize the impact? Join Western Union as a Risk and Operations Analyst.

Motivated by our values: purpose driven, globallyminded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better comes from everywhere

As a Risk and Operations Analyst you will be responsible for providing insights and read outs on digital fraud risk and operations performance, identifying revenue opportunities and driving ideas in the Global Operations division. In this truly hands-on role, you will take ownership of the digital risk, customer verification, compliance operations metrics, KPI’s and targets and will provide ongoing monitoring of the health of the business reporting. You will provide recommendations for enhancing global operations processes and optimizing fraud rates (reduce fraud losses, identify incremental revenue opportunities and maximize acceptance rates). Also, you will conduct analysis and optimization of systems, and tools.

For this role, you will need to have experience either from an Operational Risk or an Audit background in a financial services environment. You will have excellent knowledge of operations and experience in process design. We need someone who can really help us drive change. Technical skills are very important as well. We expect you to have advanced knowledge in Microsoft Excel and SQL. You know how to manage challenging situations, which will help you to provide solutions you can communicate to a wide audience of demanding stakeholders.

Join us, and let’s move money for better

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.