Western Union Specialist, Operations Support in Vilnius, Lithuania

Job Title: Specialist, Operations Support

Requisition #: 1802233

Do you imagine yourself working an analytical job yet being surrounded by a diverse and challenging environment? How about working for a global fintech company in a team that is passionate about serving our customers and preventing illegal financial transactions?

We’re seeking a Specialist, Operations Support to work in our Vilnius office. In this role, you will be fully trained to support our operations by investigating and analyzing new or already existing customer accounts in order to make sure they meet all necessary requirements, legislation and policies. After gathering all required information about the customers, you will decide whether to pursuit or to terminate business relationship with them. Here you will have an opportunity to work and develop in a professional multicultural environment.

Sound interesting? Here are some specifics:

  • Ensure all accounts meet Know Your Customer (KYC) /Customer Due Diligence (CDD) requirements in accordance with Anti-Money Laundering (AML) legislation and Global policy.

  • Identify, investigate and report of suspicious activity on accounts where necessary.

  • Cover on administration tasks and effectively perform ad-hoc assignments when required by the Team Leader.

  • Support team members by sharing experience and maintaining up to date knowledge of AML issues, policy and procedures.

  • Identify and communicate areas of improvement, take initiatives and responsibility for decisions.

  • Provide advice to other areas of the business and contribute to effective team work.

What you will need to succeed:

  • 1-3 years of relevant work experience

  • Effective communication skills in both verbal and written English

  • Initiative and commitment to overcome obstacles and meet the end goal

  • Ability to use analytical skills in order to identify problems and provide solutions

  • Capability to work and prioritize effectively under stress, time management skills

What will make you stand out:

  • Bachelors' degree or its equivalent

  • Speaking additional foreign language

  • Understanding or willingness to learn and develop the knowledge of Anti-Money Laundering (AML) legislation

What’s in it for you?

  • Ongoing learning and career development opportunities

  • Ability to be involved in process improvements, initiatives and project work

  • An interesting multicultural working environment

  • Ability to collaborate and link across borders with sector and technical experts in all parts of our business supported by cutting edge technology and systems

  • An attractive base salary is on offer depending on skills and experience, along with a comprehensive benefits package

  • As a member of our team you will be also be involved in our global employee recognition program

What it’s like here:

Western Union Business Solutions helps companies to compete globally with Foreign Exchange solutions. Our customers send cross border payments, and reduce currency exposures through hedging and risk management services. Our online service helps companies spend less time handling international payments and worrying about foreign exchange exposure, ultimately giving them more time growing their businesses. And we’re just getting started!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sounds like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together on teams. Who knows, your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or other protected category.